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Ten key actions

My priority: Put people first

  1. Listen and reach out to people to take care of their concerns.
  2. Reinforce trust in the European Ombudsman as an impartial and constructive link between people and the EU institutions.
  3. Achieve fair solutions without the need for court proceedings.
  4. Promote an ethical and open administrative culture in the EU.
  5. Strengthen the dialogue with the European Parliament.
  6. Co-operate proactively with all EU institutions, bodies and agencies.
  7. Raise understanding of fundamental rights.
  8. Humanise and de-bureaucratise the EU administration.
  9. Ensure that digital administration is simple and works for people.
  10. Support the independence of national and regional ombudsmen and work together to ensure good administration across the EU.